"Character is key because it is an indicator of a person’s capacity. General William Boykin points to capacity as more important than current ability: “What are you looking for—hard skills or capacity? Ideally, you look for both, but if you have to choose, and you have a fair way of doing so, assess their capacity. What is their capacity to learn new skills? What’s their capacity to think for themselves? What’s their capacity to problem-solve?” - Mike Serraille