Claudio Delli, managing director of WTB Hotels, based in Florence Italy, talks with James Shillinglaw of Insider Travel Report about his small boutique hotel chain with locations in the top cities in Italy. WTB (Why the Best) Hotels features L’Orologio brand properties in Florence and Venice, and will soon add one in Rome next year. The chain’s other hotels are located in some of the top Italian destinations. And now WTB has a new STAR program to help travel advisors during the current crisis. For more information, visit www.wtbhotels.com.