OA 192: From outsourcing agent to country manager

Outsourcing podcast

Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/192

 

Raffy Macapagal

 

Raffy Macapagal, president and CEO of the AscenT Group, joins Derek to share his own journey and success in the BPO industry.

His call center journey started when he was hired as technical support for Teletech when it has just 60 staffs. From technical support he moved up the ranks to becoming site director, then Vice President before he left and co-founded AscenT Group.

 

Ascentology Group 

Ascentology Group comprises of Ascentology, the BPO arm, AscenTPRO, the recruitment outsourcing company. Ascentology was born in 2014, followed by the launching of AscenTPRO in 2016.

 

References

outsourceaccelerator.com/192

info.ascentology.net

ascent.net.ph

 

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About Outsource Accelerator

Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.

Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.

 

About Derek Gallimore

Derek’s blend of extensive international business and travel experience means that outsourcing came relatively naturally to him. Derek has been in business for over 20 years, outsourcing for over seven years, and has lived in Manila, Philippines – the world’s outsourcing capital – for over five years.

Outsourcing is one of the biggest game-changing opportunities presenting both business, and the world today! Derek is passionate about spreading this message and encourages as many people to properly investigate the possibilities.

Book a call with the OA team now -> https://outsourceaccelerator.com/meet-consult/