Global Retail Disruptors: AI, Omnichannel, and the Future of Shopping

In this episode of Commerce Beyond Borders, hosts Renee Hartman and Chris Baker sit down with Paula Macaggi, founder of the OFFbounds podcast, to discuss global retail innovation. Paula shares insights from her travels across Europe, Asia, South America, and North America, exploring the latest trends shaping the industry.

🔹 How AI and computer vision are driving the next wave of retail automation
🔹 The rise of omnichannel strategies and why in-store experiences still matter
🔹 Regional differences in AI adoption—from China’s rapid experimentation to Europe’s cautious approach
🔹 How social commerce, live streaming, and negotiation-based shopping are transforming consumer behavior
🔹 The future of sustainability in retail—beyond regulation, into real business impact

Join us as we uncover the most exciting developments in global retail and what’s next for the industry.