Tom Howard: Mastering Success and Improving Lives In The Home Service Industry

Tune into "Trades Talk" for a groundbreaking episode with Tom Howard, the mastermind behind the phenomenal growth of Lee's HVAC and a pivotal figure in the home service industry. Through this episode we uncover how Tom's strategic use of ServiceTitan software has not only revolutionized his businesses but also set a new standard for operational excellence and customer service across the industry.

In this episode, Tom shares his journey from a 15-year-old working in the trades to becoming a VP at ServiceTitan and an influential investor in the global home service market, including a notable partnership with Tommy Mellow in Australia. His story is a testament to overcoming adversity, embracing technological innovations, and the power of visionary leadership.

Listeners will be captivated by:

• Technological Transformation: Learn how Tom Howard harnessed the capabilities of ServiceTitan to scale Lee's HVAC from $15 million to $67 million in four years, enhancing efficiency, productivity, and customer satisfaction.
• Investment and Expansion: Discover Tom's approach to investing in home service businesses and how his strategic partnership with Tommy Nellow is paving the way for international success.
• Incentive-Based Growth: Gain insight into Tom's philosophy on incentive-based pay and its role in motivating teams and driving unprecedented business growth.
• Overcoming Self-Limiting Beliefs: Tom discusses the challenges of rapid expansion in the trades industry and shares how overcoming self-limiting beliefs has been crucial to his success.
• Empowering Contractors: Through his role at ServiceTitan and personal ventures, Tom is dedicated to helping other contractors streamline their operations and achieve remarkable growth.

This episode offers an unparalleled look into Tom Howard's contributions to modernizing the home service industry, providing valuable lessons on innovation, strategy, and resilience. Whether you're a budding entrepreneur, a seasoned business owner, or simply inspired by transformational leadership, this episode of "Trades Talk" is for you.