Pilgrim Talks: Daniel Hebert & Robert Miller (7/21/10)

Daniel Hebert, President of US CAD US CAD maintains a culture based on its vision, mission, and values. Listen to Daniel discuss how US CAD is working to help its customers thrive. Guiding Principle Above all, Honesty and Integrity are the most important qualities to U.S. CAD and the practical application of these qualities in every aspect of our business. The management team at U.S. CAD believes that if we can maintain these two qualities, that our organization will achieve great things. It will be an organization that will achieve great success for many years to come. Mission Our Mission is to help our business partners realize great success with Computer Aided Design technology and services. We understand that by helping our customers with superior value and service, this will allow U.S. CAD to achieve its goals of indefinite growth while maintaining a quality organization. Commitment to Customers At U.S. CAD, our commitment is to always invest into knowledgeable personnel that have worked in the same industries as our customers. Our commitment is to invest in people that have the technical expertise that is important to our clients. Our commitment is to find people that put our customers needs, and needs of others first, before their own. We feel that we have an obligation to provide this level of expertise and experience for our customers. Commitment to Staff At U.S. CAD, our commitment to our staff is the constant pursuit of recognizing their achievements and ensuring that our ability to meet their needs should be on the same level as our commitment to our customers. U.S. CAD Management has an inherent desire to grow this company in a quality manner. We are extremely motivated and will be aggressive in the pursuit of generating business for this company and providing opportunity and options to our employees Teamwork We promote and support a diverse, yet unified, team; we work together to meet our common goals. We enjoy teaming with our clients as well by developing solid relationships so we can do our part to help their team succeed. Innovation We will be creative in delivering value to our customers and our community. We will continue to develop innovative ideas with our bright, energetic staff. We will continue to work extremely hard to understand our customers, understand the technology we represent, and the industries we serve. To learn more about US CAD go to www.uscad.com Robert Miller, CEO of Lester Lithograph Listen to Rob discuss how he is leading his company to become more stretegically aligned with the customers' marketing needs. Lester Lithograph occupies a 36,000 square foot, state of the art facility, which includes two six color presses, a four color press, a two color press, a complete pre-press department, and a bindery/finsihing department. Virtually all job requirements are fulfilled in-house, giving the company total control over quality and allowing strict adherence to Lester’s high quality standards throughout the process. The company became ISO 9002 certified in February 2000, (The International Organization of Standardization). Achievement of this certification requires a stringent approval process, which assures our clients the highest levels of quality, accountability, and performance. Today, Lester Litho maintains an ISO compliant, self-audited program to ensure its commitment to their customers' quality needs. To learn more about Lester Lithograph, go to www.lesterlitho.com