The Law2020™ initiative is one year in, and although we’re beginning to see a clearer picture of what the legal industry might look like in 2020, there are still unanswered questions lying ahead of us. ILTA recently engaged in a “virtual roundtable” with four industry leaders to discuss their vision of the future of IT — an operations forecast. This is the interview with Judi Flournoy of Loeb & Loeb LLP.