Customer Experience Limbo - How low can it go?
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

Customer Experience Limbo - How low can it go?

2012-05-19
Dr. Michelli discusses a recent Global Customer Service Barometer survey and how the findings relate to your business.  (BTW in response to your feedback - we have removed the intro and outro to The Michelli Experience podcasts.  From now on they will go right into Joseph and end with him - thanks for the input)
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