In this episode of Clarity Combos for Wedding Pros, host Aislinn McKenna and guest Craig Peterman discuss the importance of client experience and referrals in the wedding industry. They explore how to build trust and relationships with clients, the significance of clear communication, and the impact of personalization on the client experience. The conversation also touches on the role of automation in streamlining processes while maintaining a personal touch, the power of referrals, and the importance of asking for reviews. Craig shares anecdotes from his experience, emphasizing that a great client experience can lead to...
In this episode of Clarity Combos for Wedding Pros, host Aislinn McKenna and guest Craig Peterman discuss the importance of client experience and referrals in the wedding industry. They explore how to build trust and relationships with clients, the significance of clear communication, and the impact of personalization on the client experience. The conversation also touches on the role of automation in streamlining processes while maintaining a personal touch, the power of referrals, and the importance of asking for reviews. Craig shares anecdotes from his experience, emphasizing that a great client experience can lead to significant business growth through word-of-mouth referrals.
Connect with Craig Here:
https://www.petermanphotovideo.com/
https://www.instagram.com/petermanphotoandvideo/
Links + Resources:
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You can apply to be on the podcast here:
Podcast Application (https://aislinneileen.com/podcast)
Email: team@aislinneileen.com
keywords: client experience, referrals, wedding photography, communication, personalization, automation, reviews, trust, relationships, wedding industry
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