Retail analyst and consultant Jake Knowles of BJSS drops in for an interactive, audience-driven Q/A chat on the retail outlook for 2021. We'll take on retail debates like AI in retail, facial recognition and "employee experience" versus the Amazon approach to retail workers. Jake will share what he's learning from BJSS customers, what we've taken from the virtual NRF Big Show, and the challenges for retail transformation projects in 2021. Note - this podcast series is a labor of love, to do something different with in-depth, honest/interactive enterprise convos. If you like what I'm doing here, providing a rating and comment on a major podcast channel is a huge help to keep my momentum. Yes, you can get Busting the Omnichannel on iTunes.
AI for video editing - and the highs and lows of enterprise video
Enterprise spring event deconstruction - did we learn anything about anything except generative AI?
On MACHwashing and the microservices enterprise - with Phil Wainewright
Debating microservices, ESG and generative AI for the enterprise
Making sense of Sapphire 2023 Orlando - with Josh Greenbaum
Sapphire Orlando ’23 review - Brian Dennett has strong takes on SAP Datasphere, cloud business transitions, and the future of TechEd
Build your own user group - Tim Rodman on user groups, community and Acumatica
HR tech blowout - research reveal and buzzword deconstructions
ERP as a data platform? BI pitfalls and potentials - with Joni Girardi
DevOps and AIOps - what is their relevance in ERP shops? A post-SAP TechEd roundtable
Debating hybrid events - and how the metaverse fits in
Industry clouds - separating BS from reality with CRMKonvos
The great customer success - a meaningful discipline or marketing creation?
The practical hyper-personalization debate - myth, reality, or buzzword bingo?
Why aren’t services firms part of the transformation they provide? - With Tinder and Sommer
Live from Planful Perform Vegas - continuous planning vs inflation, AI hype and more with Hyoun Park
Busting HR project myths - an HR data reveal with Stacey Harris
Retail in 2022 - where are the wins and pitfalls? With Guy Courtin
Why is digital transformation falling short? With Eric Kimberling
The highs (and lows) of CX in 2021 - with Liz Miller and Nicole France
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