Martin Pitcock Highlights The Biggest Trends In Online Payments | FF Salon at Money20/20

In the FF Salon at Money20/20 Europe 2023, we were joined by Martin Pitcock, Chief Marketing Officer of E-commerce at the Nexi Group. Nexi is a European paytech organisation that aims to provide the simplest fastest & safest payment solutions to individuals and organisations through the utilisation of scale, capabilities and proximity.

“We’ve got probably two major areas that we look at in terms of trend data that we see. We’ve got relatively good market shares in a lot of countries. We get a good overview of what’s happening in payments, but then we also run a survey of all consumers across 8 different countries that we serve.”

“I think there’s a few different trends that we’re seeing. In the last couple of years post-covid, we saw a massive boom in e-commerce sales. Everyone had to shop online. Now, we’ve seen a bit of a return back to in-store payments. So people are actually moving between e-commerce and in-store again.”