Multimodal Incident Management Reference Architecture

Austroads has developed a set of reference architecture models, content and guidance for use by road agencies to identify, plan and improve their multimodal incident management (MMIM) capabilities. MMIM is the resolution of an unplanned incident that negatively impacts, or has the potential to impact, the normal operation of more than one transport mode. MMIM aims to maintain transport services and minimise journey disruptions in day-to-day transport operations. It involves a coordinated response from multiple road and public transport operators to resolve incidents and restore the transport network to normal operating conditions.

The reference architectures presented in this webinar covers two high-priority topic areas identified by Austroads members: Situational Awareness Tool (SAT) and a MMIM system, which are closely related. A SAT is an information system that provides road and public transport network monitoring and incident detection. A MMIM system is an information system that supports the management and resolution of detected incidents with its operational partners across the road and public transport network. Both systems are defined using a series of outputs that describe the required business architecture and information system aspects of each topic. Agencies are expected to adopt and adapt the architectures to suit their existing environments.

The webinar was presented by David Yee and Andrew Somers. There were question and answer opportunities during the session.