#14: The $20,000 Mistake That Taught Me to Trust My Gut in Business

Tired of clients trying to haggle your prices or push your boundaries? In this candid episode, Stephanie shares three recent examples of when and how to stand firm in your cleaning business decisions.

From turning down a $2,000/month client over a suspicious contract demand to learning a $20,000 lesson about saying "no" to accounts outside your service area, discover why protecting your business boundaries is crucial for long-term success.

Key Takeaways:

• Why you shouldn't cave to discount demands (even for "guaranteed" contracts)
• Red flags to watch for in commercial cleaning contracts
• The true cost of saying "yes" when your gut says "no"
• How to respond professionally when clients try to negotiate your prices
• Real examples of setting and maintaining business boundaries

Mentioned in this Episode:

• ZenMaid Software
• ZenMaid Facebook Mastermind group

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Rather read than listen? Check out the full episode write-up on our blog.