What Employees Need: Part 2 of Building Better Bosses

"People don't care how much you know, until they know how much you care." These words from John Maxwell have broad applicability, including in how managers and supervisors relate to their employees.

This is the second in a three part series on Building Better Bosses, and today we focus on four basic human needs, and how managers and supervisors can address them. Our employees need four things: certainty, variety, significance and connection.

The best managers focus on how to weave them into their own leadership, in a consistent and authentic manner.