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Jon:
So today we have Abby with us. She is one of my favorite school leaders from one of my favorite schools in the country, St. Augustine Prep in Milwaukee. And so I want to start, before we jump into how you came to this, just tell the audience about Aug Prep, how it started and where it's at right now.
Abby:
Awesome. Thanks, Jon. So Aug Prep is not necessarily the typical story. We actually just started, we launched in 2017. So in a lot of ways we are a baby as an organization, but we have grown a lot since we launched. We serve today 2200 students on Milwaukee's South Side. We have the privilege of serving about 86% of our students would be considered low income, more than 95% students of color. And they just have all the potential in the world, same potential as my own kids who are actually also students here.
But we started in 2017 with a vision of being part of bigger, something bigger in Milwaukee to serve students with excellence. Milwaukee does have a voucher program, which created a lot of opportunity for us and we chose, our founders chose as we launched to start as a Christian school very intentionally knowing we'd get about a thousand dollars less per people. But that Jesus being at the core of everything we do was really essential.
And we started with four pillars, faith, family, excellence in academics, and athletics and arts. And I think a lot of schools do one or two of those really well, some even three. But it's rare that you see the four pieces coming together with excellence. And for us, I would say that's really the critical part of the fabric of who we are is serving our students with excellence, but serving the whole child with excellence.
Jon:
No, and I get to visit there and Erik Ellefsen, our Director of Networks and Improvement Communities has been talking about Aug Prep for years. I finally got to visit this past summer and it is a truly remarkable place. If I remember correctly, and you can correct me if I'm wrong, when your school started in the neighborhood that you were in, there was a dramatic reduction in crime in the neighborhood, literally transformed the neighborhood. In my mind it's like 42%. What's the actual number? Do you remember the actual number Abby?
Abby:
I do. It's 43, so you're really close We opened our doors, crime in our neighborhoods gone down by about 43%.
Jon:
Yeah, that's amazing. And that's what we want. We don't want just schools that are isolated things. We want schools that really serve their communities well and the communities that serve the school well. And so love that statistical evidence that this really has made a difference.
Now you just purchased a college campus on the North Side of Milwaukee. So talk about that and where you're headed because again, that's a big play to make right now, especially with some of the buildings that I know may not even be usable. I don't even know all the details, but where are you at in that process, Abby?
Abby:
So I have a business background, we'll get to that later, but we weren't planning this. The candor is it was an opportunity that God created that we kind of jumped in fully for. On the North Side of Milwaukee, there is a college, it was Cardinal Stritch that closed about three months before our founders were there for an event. It was the first time they had been there and they walked around thinking this place was meant to be a school.
And really long story short, the school was purchased. We are launching a second campus on Milwaukee's North Side. What I'm most excited about is actually the school is located in a place that bridges a lot of communities in Milwaukee from more affluent, whiter suburbs to some of the toughest zip codes in Milwaukee. And it's a really unique location. And actually the college that was there before, their history includes a deep history of faith and a deep history of diversity. And our vision for this campus is to create a campus that reflects the world we live in, where our kids are part of our diverse socioeconomic, cultural, racial student body, all grounded and unified and being in Christ, but seeing and valuing the differences in each other and learning and growing with each other through that.
Jon:
Love that vision, love the opportunity that wasn't even being sought out. I mean, it's so much of what Aug Prep's story is that you've just had your work multiplied in so many ways, which has been really meaningful. And now just another thing that stuck in my head. You're one of the, if not the top-rated school in Milwaukee. In what measure? How is that determined, Abby?
Abby:
So I mentioned earlier we're part of a voucher system in the state as such, and I'm a big believer in parent choice. And as we get public funds, being accountable to serving kids well. So I lead with the and academic excellence and serving the whole child Jesus, intertwined and grounding every piece of that. We are per the state's report card in the top 2% of growth of any schools in the state. We are the number one K to 12 school in Milwaukee, the number two in the state. We've gone back and forth between one and two. And that for me is a number. But numbers matter. I look at those numbers as necessary but not sufficient measures of, "Are we serving our students and our families well?"
Jon:
Love that example of excellence. And anytime you can measure growth and not just status proficiency, which can be based on the demographics of your school or the location and the educational attainment of parents, you actually are saying, "Here's where they come in and here's where they grow." And I love the point that it's necessary but not sufficient. And so in this conversation about choice and what that looks like, certainly in Texas, that's a really polarizing conversation right now.
At the center, we want to serve leaders who are doing great work to serve each kid wherever they're called to serve. And so that's how we came across you. So tell us how you got into this role of CEO of this startup school that now was purchased a college campus. How do you get into that? You have a fairly non-traditional journey. So would you mind sharing that?
Abby:
I do have a non-traditional journey. My training and education is a lot more on the business side. It was actually when I was in graduate school that I stepped from a room full of business leaders talking about what I thought I wanted to go into totally disheartened because I realized it wasn't what I wanted to do and I stepped into a room with people with business backgrounds working in education, and it was a light moment for me, a light bulb moment.
That in and of itself led me down working with some different national foundations. Gone back and forth in the corporate world a little bit, but I had the chance in Milwaukee almost 15 years ago to co-found an organization that worked with leaders from our local public schools, charter schools, and also private schools. And Aug Prep didn't exist at that point in time. And it was a group of leaders that came together around kids and quality and not politics of the adults really in the city.
And I spent about eight years getting to work with that organization, helping great schools grow, schools that wanted to get better, get better. We had a whole team of coaches that walked and worked with school leaders. I actually personally stepped away from that after eight years, wanting a little bit more time with my kids and to be the mom that I wanted to be. I just realized that the balance, it was a stage in life where I needed to step back. And about a year later I found myself in the interim role at Aug Prep, vehemently planning to be interim. And five and a half years later, I couldn't be happier to be here. Both of my kids are here. That was actually part of the decision to go from interim to full-time was my family made a decision to move closer to the school and to have our kids here. And it has just been God's, I think, biggest blessing for us in the last five and a half years through it all.
Jon:
Well, great example of the fact that I don't really think work-life balance exists. I think it's something that we always strive to attain. I've yet to meet anyone who's achieved it. And so I think there's work-life rhythm. So knowing when your family needs more of you. And then if you can get healthy work-life integration, which I think is what you've done, that's a win. That's a win.
Abby:
I think of it as harmony. So I like your rhythm, but I don't believe in work-life balance. But I do think there's a harmony that comes together and it looks different at different times.
Jon:
Well, and to be clear, so I give attribution, I think it's Adam Grant's work-life rhythm he talks about. I really like that. I think that's useful. So when you think about the challenges ahead for Aug Prep specifically, you're in a particular context. I mean Milwaukee is a gigantic voucher experiment that's been going on for decades. So it's in a different kind of context than a lot of people.
But what do you see as the biggest challenges to really being what you aspire to be at Aug Prep? That's one of the things I was impressed by this summer, you might be the number one or number two school in the state of Wisconsin for growth, but there definitely wasn't a sense that you had it all figured out. It felt like you all knew that there's places where you could get better and we're striving to do that. And that was what our work was together and how we do that joyfully. But in that joy there are challenges. And that joy doesn't mean it's the freedom from struggle. Joy is actually the fuel to struggle well, so when we lay these challenges out, that's not to depress the audience, but it's to be honest about, "Here are the challenges you see." So if you were to identify one, two, or three challenges ahead for Aug Prep, especially as you expand, what would you identify?
Abby:
Yeah. Well we've been a mixed expansion really since we started. In some ways we've added the equivalent of an additional school almost every year since we've opened. If I go big picture, I think the biggest challenge that we have as a community, but I would say this as a country as well, I just see it much more intensely as a community would be a lack of belief and a lack of hope.
So for our kids, especially in certain parts of Milwaukee, we have far too many kids that are 12, 13, 14 years old that are being told that they're never going to live to be 18, 19, 20. So just do what you want. Our kids need to be believed in and they need a sense of hope. And what I love about what I get to do is that hope gets to be Jesus grounded every day. In my last role, I didn't get to. Who I was as a leader, was deeply grounded in faith, but it wasn't an overt part of my job.
But as we think about the work we do that hope is eternal and earthly, but I think we have generations that have been failed, especially in our cities by our education system. And so how do we create a sense of hope where they don't see it from their past? And that's a big part. But along with that is a sense of belief in what's possible.
And I would argue that any of the kids that walk through our doors here at Aug Prep are just as capable as my own kids. They're just as capable as kids from our suburbs. And there are far too many adults that see the challenges, which are real, that they step in and through our doors with and don't believe that they can succeed at high levels. And I think the difference in what we do here is we do believe in what's possible. We set the bar high for them, equip them with tools to fly. But that lack of hope is I think one of our biggest challenges because it's mindset change, not just for our kids but for our community.
If I get tactical, we've been growing a lot and so we've always got to think about how do we hire great people? We're very intentional. We have a super rigorous process that people don't love going through, but when they're on the team, they love what it creates. Thinking about the growth that we've had in the last two years, we've hired more than 75 new staff each of the last two years. We've had more than 600 new students each of the last two years. That's a big deal. Both hiring enough great people, I would argue even more important is creating, keeping, and protecting the culture that we've worked so hard to build.
And so being really intentional about finding, developing, onboarding really great team members and even more, how do we be really intentional as new kids, as new staff come onboard? Having that culture that isn't created by lack of intention, but instead is there from the get-go. And actually it's gotten stronger each of the last couple of years as a result.
Jon:
Well, two things on that. You certainly will be a case study in the next book that I'm working on, which is Gritty Optimism: Catalyzing Joy in Just Schools. Because I think you're doing this in this powerful way where that optimism you have is grounded in the experience of what you've seen since 2017. You've seen kids become more of who they're created to be, and that becomes this virtuous cycle of improvement where you're not basing it on naive optimism where it's like, "I hope they'll be better or I think they could be better." You know they can be more of who they're created to be because you've seen it over and over again and then that becomes part of the culture.
The second part of that I wanted to ask is could you just briefly run through what your interview process is because that scale of hiring is remarkable in schools and trying to maintain culture and even improve culture doing that, that's a tremendous feat. So can you just describe what your interview process is?
Abby:
Yeah, that could be its own podcast.
Jon:
I'm sure. Yeah.
Abby:
And you can ask more. A couple of key pieces are part of it. A few years ago as a senior team, we took time to step back and say, "What are the most important characteristics of any team member at Aug Prep?" Could be a teacher, it could be administrator, could be one of our facilities, team members, security guard. And we identified three key pieces.
And for us, the first and foremost is an active and living faith walk with Jesus. The second is growth mindset and coachability. If you're an educator that's been in the work for 30 years, you don't think you have anything to grow and you want to coast, we're not the place to come. There are great places for educators that are there to go, but it's just not the right culture for us. And the third is actually belief and belief in our kids and our community and what's possible.
Those three things are built into every step of the process. From phone interview to essays, we ask people to write as part of the process to in-person. In addition to the core capabilities of any role, it's how are we really intentional? And we have a really diverse staff. I mean just even racially and ethnically, about 45% of our staff is diverse and we're working to make sure that that's throughout our organization and everybody is unified in certain places, Jesus being first and foremost and a desire to grow and learn. And so that in and of itself creates a place that staff members want to be and stay. So our goal is every year to have at least 90% of our staff stay. We've been between 85 and 90% for the last several years, 85 and 95% for the last several years. Our best source of new staff is our current team.
And so when people want to tell, we just had a team member whose sister and brother-in-law moved across the country from California. They were looking at Ohio and at Aug Prep. And when you have team members that love what they do and where they work every day, it's the best way for us to recruit new staff. And it's been a really big part of how we do what we do.
At the end of the day, we try to make sure every decision we make is around kids first. We are not a place that makes adult first decisions, and we recognize that in order to best serve our kids, we have to have a strong and healthy team. So there's a tension and balance that goes there, but I also think it means that we recruit team members with a really high bar for themselves with belief for kids, and that want to be in a place that strives to serve kids well. And that in and of itself creates that culture I talked about.
Jon:
I've been able to see that. Again, I need to be at Aug Prep when there are kids there because that's when it's fun.
Abby:
Yeah, you do.
Jon:
But in the team that you have, we have four of them that are in our master's program at Baylor. So Aug Prep has becomes some kind of a strange pipeline for Milwaukee to Waco Texas. But I see that in your team, they are building other leaders all the time. We always say leaders are always building leaders. And so they're encouraging the next group of people from Aug Prep. And I hope that we always have a nice conduit work. With your growth, you're going to need to continue growing leadership hopefully indefinitely, and you need partners to do that. We want to be that kind of catalytic partner for you where we can connect Aug Prep leaders with other schools because so many times, especially in the Christian school world, there's a lot of navel-gazing about, "These are our problems and nobody else's and nobody understands our context and nobody understands these challenges."
And what I've loved about the leaders that you've sent to us at Baylor is they're always looking to get more information and understand other contexts and figure out what they can take back to Aug Prep and then share out what is and isn't working at Aug Prep. And so that is a way to not only build culture, but actually accelerate that culture development. So really encouraged there. So we talked about the challenges, but you already kind of jumped into the opportunities you see, but what would be the thing you're most excited about for the year ahead for Aug Prep? And then we'll jump into a lightning round, but what are you most excited about for the year ahead and the opportunities you see?
Abby:
I'm most excited about, so this year ahead, we graduate our first group of college graduates. So I'm starting to see, I'll have finished my sixth year at the end of this school year. I'm just getting to see the ripple effects and I already see them. One of our graduates from just this last year is at Marquette. He's going on a service trip over Christmas this fall. He's talking about coming back and talking to our young men and women in chapel. And so just seeing the ripple effect of the leadership that's leaving. And he's actually a young man that would self-identify as lucky he didn't get kicked out in middle school, got in a lot of trouble. We do a lot around restorative practices. I know one of our fellows is doing a lot within the Baylor program around that. And it's so cool to watch our kids go from really struggling with themselves as much as it is with others and often with faith underneath to really flourishing and shining as young adults. And I can't wait to see what happens in the community.
So big picture, I'm probably most excited about watching some of our first class of graduates stepping into that next step of the journey. I think sometimes, and Jon, we've got four fellows at Baylor. You didn't ask me to do this, but we're a learning organization. There's a lot of things we're doing well. There's a lot of things we're still learning how to do. We want to share what we're doing, but how do we learn from others? And our fellows are down at Baylor because they're in a place that seeks to do that too. I've watched you and I've watched the Baylor school leadership, the Center for School leadership. It's not about faith or academic excellence, faith or serving the whole child. You all lead with that and that I talked about being really important and you create space for our leaders to learn.
And I think I often run into folks that say, "Well, you all are different. We can't do what Aug Prep is doing." I don't actually think we've done anything that's remarkably special or different. What we've done is pulled best practices from a lot of places and continued every year to think about how we get better, who do we need to learn from or what do we need to do differently? And we've been able to get bigger and better at the same time. We haven't arrived. I hope we never do because I think part of the culture of who we are is actually that constant mindset of what do we need to keep doing better to serve our kids and community?
Jon:
Love that attitude. Thank you. Thank you for that encouragement. And we just want to find more partners like you because they're out there. How do we connect other Aug Preps to this Aug Prep? People with a similar kind of mission and view and where can we learn together? And that's, I think as a Christian R1 University, that's our call is to help connect those pieces. So I'm grateful for the hard work you do or the work that the Lord does through you in the community because that's the evidence that it actually matters. Because we can talk about these things in platitudes all the time and sit down here at a university and say, "Hey, here's what we think people should do." What we need to see is what people are doing and where that's making a difference for kids.
So let's jump to the lightning round. So I know you have pulled from a lot of great ideas, so I'm curious if in the last year there's a really good book you might recommend to me and to us that you're like, "This was a super helpful book", whether it's in education or not, just a good book that you've read the last year. Or listened to. It's fine. Audible counts too.
Abby:
I do listen to a lot of books. I love to read, but I often find myself falling asleep when I sit down or lie down to read a little bit. You know what? I am a big believer in reading a lot of different things and pulling the pieces that apply most to your circumstances. So you talked about Adam Grant. I love reading his books. Anything Patrick Lencioni, I've read multiple times. We've pulled pieces from Jim Collins, Good to Great and Built to Last. And so I would say any of those pieces.
We read as a leadership group last year, Fierce Conversations, there's several takes of that, Radical Candor being one of them. But my probably biggest encouragement is be a reader. And for me it's been, those are all more leadership organizational books. When I'm really wrestling with a topic, I try to read the full spectrum of perspectives on it to then figure out where I'm at and finding those books. Just Teaching is one that I did just pick up in the last year, so I hadn't had a chance to see it before then, but it was one that I picked up and I'm not a teacher and so that's not my skill set, but there are pieces to learn and to then share with other people.
Jon:
Yeah, I love that. And it's really common, Abby, I hope you know that I am typically mentioned Lencioni, Adam Grant, Jim Collins, Jon Eckert. That's kind of the normal group that I'm mentioned. So that's comforting to know that.
Abby:
You know what actually what ties all of those people together, Jon, is you don't just think in theory. So when you write, you're not just thinking in theory. And I will own that that can be my struggle with higher ed is sometimes just being caught up in the theory. It's all of those leaders who are also authors think about how you take the theory and apply it in practice and how do you break it down in a way that is easy to digest. And so Lencioni writes in fables, Adam Grant tells his stuff in a lot of stories as well. And so that's, at least for me, usually I capture lessons learned by seeing things either I'm struggling with or trying to figure out how to put words into in stories that other people are talking about.
Jon:
Yeah. Well, and I love all those same authors for the same reason. And then is this Fierce Conversation because this the one by Susan Scott, is that who you?
Abby:
Yeah.
Jon:
So I have not read that one. It looks like another one I should read. So thank you for that. So let's start with this. Worst piece of advice you've ever given or received?
Abby:
Worst piece of advice?
Jon:
It could be a leadership piece.
Abby:
I had somebody tell me that I was taking somebody else's spot in business school because I wasn't sure if at some point I'd want some time to stop and be a mom. And so that was probably the worst piece of advice and my encouragement for anyone listening is that I think there's different phases of life. I also think that any education we get can be applied to lots of aspects of what we do.
Jon:
Yeah, no, that's good. I'm assuming that was because that was your degree at Stanford when you were getting question on that, right? I can't imagine.
Abby:
Right. And that was an awesome degree, but I actually had a whole conversation. It was someone in a generation that fought so that people like I can make the decisions that are best for me. But I think they fought for the choice, not for the decision themselves. And I appreciate being able to make it myself.
Jon:
That's well said. That's another podcast that we could do on how those choices get made. And so really grateful for that background you have because I think your curiosity and your ability to synthesize theory and apply it, I mean that comes great degree programs will do that. And obviously Stanford knows something about educating people, so that's good. Then best piece of advice you've ever given or received?
Abby:
Not to seek perfection, but always to strive to keep getting better. I think we get caught up in trying to be perfect and miss the opportunity to keep getting better.
Jon:
That's our favorite quote we use with our improvement communities. That your plan is possibly wrong and is definitely incomplete. So that should be empowering. There's places to grow. Then if you could in a word or a phrase, describe what Aug Prep will be in the next year, what would it be? So word or phrase for Aug Prep that would describe it in the next year?
Abby:
My hope is that it is a light on the hill. How do we be a light for the community, not just the kids in our building, but the whole community outside our building as well?
Jon:
Love that, beautiful sentiment. Well, Abby, thank you for being with us. Thanks for the work you do at Aug Prep. It's great to have partners like you because you make us all better.
Abby:
Thanks, Jon. Appreciate it.
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