How Do I Successfully Manage Multiple Stores or Departments as a Retailer? | Retail Today With Bob Phibbs, the Retail Doctor - Flash Briefing

It's 2020 and we're trying to do more things with less people. You know, I always get this question, "How can I leverage myself and open a second store?" Or, "How can I manage two different stores or manage two different departments?" And look, you can probably do the work of two people. I have no doubt on that. But can you actually be two people? Can you actually have a different set of ears and listening skills, and can you actually be in two different places as one? You know, look, managing one store is tough, but going back and forth is worse because nobody is loyal to you. So today I want you to think about, "Am I trying to be two different people?" And if so, then hire somebody else so that you can get their input and become an even stronger retailer.

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