Guest: Stephane Malrait. Stephane leads Market Structure & Innovation activities for Financial Markets at ING and also has external partnership and development relationships with Fintech companies.,
ING is a global bank with a strong European base of more than 57,000 employees that serve around 38 million customers, corporate clients and financial institutions in over 40 countries. Their purpose is to empower people to stay a step ahead in life and in business.
Digital Marketing has Disrupted the Market, now what?
The past two years of the pandemic have fast-tracked digital behaviors. People don’t interact with their banks like they used to. Customers have flocked to digital banking the world over and this is just the beginning. Big institutions are often the last to navigate big changes in the marketplace. But the big banks that aren’t keeping up today may soon be dinosaurs of tomorrow. What to do to stay ahead of the digital curve? What not to do? Please tune in and find out with our guest, Stephane Malrait.
HOST: In addition to being the host of the internationally popular Fintech Scaling show, Richard Doherty is the founder and CEO of Scale Up Consulting, A consulting business that helps scale Fintech companies to attain stellar profits with their Key to Profits System.
Top 3 Insight Bombs:
1) Why finance leaders should change their mindset from “success first” to “learning first”
2) How ING created an Innovative culture that formed a closer, more intimate relationship with their customers, and you can do the same
3) How customer needs must be understood and acted on as the catalyst for wholesale improvement
Resources
e-book: Unlock Hidden Profit Zones: https://www.scaleupconsulting.co.uk/sign-up/
Scaleup Diagnostic: https://scaleupconsulting.co.uk/#single/0
Guest Profile: linkedin.com/in/smalrait
Guest Website: https: ing.com
Scale your company faster and better now
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co or visit our website https://scaleupconsulting.co.uk/
Episode 146: The Evolution of Fintech in 2023: In Conversation with Bambu with Ned Phillips
Episode 145: The Evolution of Fintech in 2023: In Conversation with GFA Exchange with Joel Blake
Episode 144: What’s Next for BNPL with Corrine Lleti
Episode 143: The Evolution of Fintech with Gaston Aussem
Episode 142: Navigating Volatile Markets with Chris Kenning, Group CEO at Stubben Edge Group
Episode 141: Why We Need to Leverage with Marie Walker, Co-Founder of Open Future World
Episode 140: The Undeniable Relationship between Politics and Business with Dennis Davitt, CEO at Millbank Dartmoor Portsmouth.
Episode 139: Scaling toward International Expansion with Patrick de Nonneville, Co-founder and CEO of October
Episode 138: Unlocking Workforce Value to Scale with Thomas McHugh, CEO and co-founder at FINBOURNE Technology
Episode 137: Achieving Fintech Growth during a Recession with Pouya Yadegar, Chief Investment Officer, Prime Opportunities Investment Group
Episode 136: Managing Products to Achieve Growth with Luke Bewley, Certua, Founding Team, Director of Growth
Episode 135: Necessary Distractions and Growing Your Company with Hardeep Nagi, CTO and Co-Founder of Yordex
Episode 134: The Shifting Mindset of a Founder with Guest: Dr. Holger Bartel, Chief Executive Officer and Founder of RealRate
Episode 133: Building a Community and Attracting Talent Guest: Sebastiaan van den Ouweelen, Founder SCLR Talent Solutions
Episode 132: The Truth about Scaling Startups with Guest Nick Lumsden, Co-Founder & CTO at Tenacity Cloud
Episode 131 : Winning with Digital Transformation With guest Gary Crawford, Chief Innovation Officer, Waracle
Episode 130: The Mindset of Scaling With Guest Nicola Breyer, CEO, Finleap Connect
Episode 129: Surviving and Thriving with Financial Institutions with Guest Thomas Ball, CEO and Founder of BerFin
Episode 128: Tools to propel scaling with Guest Marco Ferrari, COO at Hammock Financial Services
Episode 127: Building a Community for Success with Guest Max Rothery, the VP Community at Finimize
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