Guest: Stephane Malrait. Stephane leads Market Structure & Innovation activities for Financial Markets at ING and also has external partnership and development relationships with Fintech companies.,
ING is a global bank with a strong European base of more than 57,000 employees that serve around 38 million customers, corporate clients and financial institutions in over 40 countries. Their purpose is to empower people to stay a step ahead in life and in business.
Digital Marketing has Disrupted the Market, now what?
The past two years of the pandemic have fast-tracked digital behaviors. People don’t interact with their banks like they used to. Customers have flocked to digital banking the world over and this is just the beginning. Big institutions are often the last to navigate big changes in the marketplace. But the big banks that aren’t keeping up today may soon be dinosaurs of tomorrow. What to do to stay ahead of the digital curve? What not to do? Please tune in and find out with our guest, Stephane Malrait.
HOST: In addition to being the host of the internationally popular Fintech Scaling show, Richard Doherty is the founder and CEO of Scale Up Consulting, A consulting business that helps scale Fintech companies to attain stellar profits with their Key to Profits System.
Top 3 Insight Bombs:
1) Why finance leaders should change their mindset from “success first” to “learning first”
2) How ING created an Innovative culture that formed a closer, more intimate relationship with their customers, and you can do the same
3) How customer needs must be understood and acted on as the catalyst for wholesale improvement
Resources
e-book: Unlock Hidden Profit Zones: https://www.scaleupconsulting.co.uk/sign-up/
Scaleup Diagnostic: https://scaleupconsulting.co.uk/#single/0
Guest Profile: linkedin.com/in/smalrait
Guest Website: https: ing.com
Scale your company faster and better now
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co or visit our website https://scaleupconsulting.co.uk/
Episode 106: Why Embedding Education as a Service in Your Fintech is Vital with Meredith Odgers
Episode 105: Steps to Become Healthier & Fitter As You Scale with Jon Sharpe
Episode 104: Unlock Hidden Profit Zones with Jim Valko
Episode 103: How to Get the Best Out of Your Business with Kimmo Rytkönen
Episode 102: The Building Blocks with Chirag Jetani
Episode 101: The Essential Ingredients with Chad Jardine
Episode 100: Why Focus is Essential with David Carmell
Episode 99 In 2022, What’s working, what’s dead and where next with Yorick Naeff
Episode 98: How Reflecting can be a Catalyst to Expansion with Yann Barbarroux
Episode 97: Why Being Connected Will Help you Expand with Dave Burns
Episode 96: How to Use DAO’s as a Secret Weapon with Casey Olsen
Episode 95: How to Scale Up Your Leadership Team with Timm Urschinger
Episode 94: How to Operate in a Digital Market Place with Nicola Tardelli & Andrea Severino
Episode 93: How to Live Life on Your Terms as a Founder with Peter Simeonov
Episode 92: How to Move Beyond Coping, and Strategically Lead your Growth with Sushant Chalipat
Episode 91: Show your Public where to Go with Robin Lee
Episode 90: Why Trust is an Essential Ingredient for your Growth with Tom Van Der Lubbe
Episode 89: A Behind the Scenes Look at How Founder‘s Work in the Present with Nikolaus Sühr
Episode 88: Founders Journey: Beating the Odds with Tobias Heaslip
Episode 87: Moving to America with Alexandre Covello
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