Guest: Stephane Malrait. Stephane leads Market Structure & Innovation activities for Financial Markets at ING and also has external partnership and development relationships with Fintech companies.,
ING is a global bank with a strong European base of more than 57,000 employees that serve around 38 million customers, corporate clients and financial institutions in over 40 countries. Their purpose is to empower people to stay a step ahead in life and in business.
Digital Marketing has Disrupted the Market, now what?
The past two years of the pandemic have fast-tracked digital behaviors. People don’t interact with their banks like they used to. Customers have flocked to digital banking the world over and this is just the beginning. Big institutions are often the last to navigate big changes in the marketplace. But the big banks that aren’t keeping up today may soon be dinosaurs of tomorrow. What to do to stay ahead of the digital curve? What not to do? Please tune in and find out with our guest, Stephane Malrait.
HOST: In addition to being the host of the internationally popular Fintech Scaling show, Richard Doherty is the founder and CEO of Scale Up Consulting, A consulting business that helps scale Fintech companies to attain stellar profits with their Key to Profits System.
Top 3 Insight Bombs:
1) Why finance leaders should change their mindset from “success first” to “learning first”
2) How ING created an Innovative culture that formed a closer, more intimate relationship with their customers, and you can do the same
3) How customer needs must be understood and acted on as the catalyst for wholesale improvement
Resources
e-book: Unlock Hidden Profit Zones: https://www.scaleupconsulting.co.uk/sign-up/
Scaleup Diagnostic: https://scaleupconsulting.co.uk/#single/0
Guest Profile: linkedin.com/in/smalrait
Guest Website: https: ing.com
Scale your company faster and better now
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co or visit our website https://scaleupconsulting.co.uk/
Episode 86: Control Defined with Fabian Fischer
Episode 85: How to Automate as you Scale with Alex Conroy
Episode 84: Control your Destiny with Jimmy Fong and Tamás Kadar
Episode 83: Finding your Purpose with Federico Spiezia
Episode 82: Building Confidence in Yourself with Magnus Franck
Episode 81: Audience Engagement with Freek Dix and Benjamin Lobatto
Episode 80: An Investors View with Luca Ascani
Episode 79: Organizing Yourself as a Leader with Gabriele Musella
Episode 78: Strategic Planning, Uncovered with Paolo Petrolini
Episode 77: Dealing with Your Most Important Denominator with Tamás Gémes
Episode 76: How Team Diversity Plays a Part in Innovation with Michael Galvin
Episode 75: Focusing on Outflow Activities with David George
Episode 74: The Essential Ingredient; Communication with Hidde Koning
Unpacking Podcasting for Fintechs - Part 3
Unpacking Podcasting for Fintechs - Part 2
Unpacking Podcasting for Fintechs - Part 1
New Video Series: Unpacking Podcasting for Fintechs
Episode 69: Using Communication to Scale with Arvid De Coster
Episode 68: The Expansion Formula with Sean Sanders
Episode 67: Setting up Your Remote WorkForce with Emilian Stoilkov
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