In this episode of Rare Conversations, I chat with Rachael Turner, the person behind two successful, Chicago businesses – Rosemint Media, a branding company, and Radiant Thorns, where she showcases her creativity through art and luxury stationery products.
Throughout Rachael’s journey, we can learn how to take control of our business and life in general by having systems in place and clear communication. Her story shows how success is not just about having a plan, it’s also about identifying opportunities, taking risks, and having courage in making uncomfortable decisions like quitting your job, calling out a client, or firing people.
Each year, Rachael’s light shines brighter. She keeps a focused, determined attitude as she continues to scale her businesses and provides exemplary customer service to her clients - who she cites as the most important part of her business. For each new level Rachael reaches, she adjusts accordingly to meet each new set of challenges and takes it in as part of her overall growth strategy.