Ep 17: Banking on Turbulence: Key Industry Trends for Bankers

From navigating the impact of politics on regulations, to strategies for dealing with interest rate fluctuations, Michael Avery sits down with Pierre Romagny, Partner at Oliver Wyman, to unpack key trends shaping South Africa's banking industry in 2024.

As customer experience becomes ever more crucial in the digital age, the discussion delves into the most promising applications of AI for South African banks and revamping digital UX to compete with global tech giants.