The Employee Entitlement Quiz with Deborah Rinner

If you were with us last month you may remember the conversation I had with Ro Crosbie of Tero International about employee recognition/celebration that can, if not carefully crafted, can cause employees to become less engaged and more...gulp...entitled. Today the Chief Learning Officer at Tero International, Deborah Rinner, doubles down on that conversation with a quiz for me (and you) about things that can create entitlement and how to guard against it. 

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