Build, Grow, Scale: A Commercial Cleaning Expert’s Framework for Business Growth * BCWA S9:E2

2025-04-03

Discover the unexpected personal ambition driving a janitorial business coach. Find out why his personal bucket list goal for the year is more than just a vacation. It's a heartwarming story of resilience and hope. Stay tuned to learn more about the man behind the coaching expertise and the inspiring journey he's embarking on this year. In this episode, you will be able to: Mastering the Phases of Building a Business: Learn the essential steps to successfully...

Discover the unexpected personal ambition driving a janitorial business coach.

Find out why his personal bucket list goal for the year is more than just a vacation. It's a heartwarming story of resilience and hope.

Stay tuned to learn more about the man behind the coaching expertise and the inspiring journey he's embarking on this year.

In this episode, you will be able to:

Mastering the Phases of Building a Business: Learn the essential steps to successfully grow and scale your janitorial business.
Creating a Positive Company Culture: Discover how to foster a workplace environment that motivates and retains your janitorial staff.
Strategies for Reducing Employee Turnover: Discover effective tactics for keeping your janitorial team engaged and committed to your business.
Importance of Customer Service in Business Growth: Explore how exceptional customer service can propel your janitorial business to new heights.
Coaching for Janitorial Business Owners: Gain valuable insights and mentorship to navigate the unique challenges of running a janitorial business.

My special guest is Jerry Flug.

Jerry Flug, a former commercial janitorial company owner of 20+ years, brings a wealth of experience and passion to janitorial business coaching.

Following a successful merger and sale of his company, Jerry realized his passion for helping others grow and succeed in the industry.

With a focus on employee retention and positive company culture, Jerry's hands-on experience and dedication to cultivating thriving businesses make him a valuable resource for janitorial business owners looking to build, grow, and scale their companies.

His deep understanding of the industry's nuances and commitment to helping others succeed make him a welcome addition to the Beyond Clean with ACE podcast.

Connect with Jerry here:

https://www.linkedin.com/in/jerry-flug-a6328311/

The key moments in this episode are:

00:00:00 - Three Phases of Building a Business: Build, Grow, Scale

00:01:14 - Introduction and Background of Jerry Flug

00:06:01 - Employee Retention and Cultivating Culture

00:12:48 - Structuring Company Mission and Vision

00:13:47 - Building Trust through Core Values

00:14:25 - Importance of Trust in Business

00:15:11 - Increased Awareness in the Industry

00:17:03 - Bridging Generational Communication Gap

00:18:40 - Building and Scaling a Business

00:27:37 - Balancing Profit and Growth

00:27:58 - The Importance of Outstanding Customer Service

00:28:27 - Treating Family Well and Making a Profit

00:29:47 - The Personal Touch in Business

00:35:48 - Writing a Book and Helping Others

00:39:34 - Personal Bucket List and a Cruise

00:41:09 - Jerry's Bucket List

00:41:19 - Understanding Jerry's Journey

00:41:46 - Parting Words

00:41:19 - The Power of Reflection

00:41:46 - Final Thoughts