No matter the industry, every organization needs policies and procedures to operate effectively and successfully. This is also the case for your MFR practice. Without adequate and well-developed policies and procedures, there are no rules. And without defined rules, people create their own. I find that oftentimes we have policies in place because we should, without any real consideration for why they are so important.  Today I want to discuss the importance of having clear policies,  how to set them, clearly communicate them to your clients, a...
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