Top 5 Tips to Creating a Great Customer Experience for Your Landscape Customers- MDL episode 210

Customer experience is the perception a customer has of a brand, based on the sum of all the interactions they have had with that brand.  If a person's impression of your company is positive, they are more likely to recommend you to others and to become a repeat customer themselves.

This week, Scott and Kati discuss ways of creating a positive customer experience for your landscaping customers.     

QUESTION —What are the best and worst customer experiences you can remember having? Let us know on our Facebook Page.

📒 Show Notes 📒

Our mission here at Million Dollar Landscaper is to help you grow a profitable landscaping business.

 Here are the ways to work with us here at Million Dollar Landscaper:

⚡️PODCAST: Listen to the podcast https://www.milliondollarlandscaper.com/podcast

⚡️COURSES: Learn about our online courses at https://www.milliondollarlandscaper.com/academy

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TOOLS AND APPS WE RECOMMEND

-CompanyCam: The only app every contractor needs. Document your jobs. Communicate with your crews. Cover your company’s butt. Signup today and get 14 Days for Free and the first 2 months 1/2 off. https://t2m.io/bzbLFVF

-Jobber: ​​Jobber is a mobile and online app that helps you organize your business and look professional. With Jobber, you can quote jobs, schedule your crew, invoice and get paid all in one place. Try it free today at http://mdl.coach/jobber

-busybusy: It’s the most reliable GPS time tracking app on the market. And the best part is, it was built for landscapers! Payroll is your highest variable cost on a project, so you better be tracking it. busybusy does that better than anyone else. So download busybusy today, and don’t forget to mention The Million Dollar Landscaper Podcast to get 3 free months." https://t2m.io/y4VZizo

-Cycle CPA: Accounting Services For The Green Industry & Service-Based Businesses, Bringing a business mind to accounting https://t2m.io/H4hkcEg

-SendJim: Do you need a marketing tool that just works? We recommend Send Jim. It's a tool that can put your marketing on autopilot. Signup today to receive a discount. https://t2m.io/UK7MxCM

This video is sponsored. Some links are affiliate links which means if you buy something, we'll receive a small commission.

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Disclaimer: Please see the link for our disclaimer policy for our videos and podcasts on the Million Dollar Landscaper Podcast and YouTube channels. https://www.milliondollarlandscaper.com/disclaimer