Interview: Suzie Welch (Former Group People Director, Pizza Express)

Suzie Welch, Former Group People Director at Pizza Express talks to Lucy about how they’ve developed a new Leadership framework which is unique to them and that will help them make a real shift in the performance of the business. They are also in the process of introducing flexibility to all levels of their workforce and shifting their approach to Performance Management, moving away from a formal, annual review to one where the employees own it.