Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
My guest for Episode #327 of the podcast is Marc Rouppe van der Voort, Ph.D., who is joining me from Utrecht in the Netherlands. We first met back in 2009 when he invited me to come speak at a Dutch Lean Healthcare conference (which I blogged about here). We've crossed paths many times, as Marc has frequently visited the U.S. for the annual Lean Healthcare Transformation Summit, coming with a large group of Dutch Lean healthcare practitioners from many organizations (they collaborate through an organization he chairs called Lidz, which has 60 organizations as members). I've also had the chance to go back to visit and teach at Marc's current employer, St. Antonius Hospital, where he is vice president of operations management and leads the application of Lean principles and several supporting teams. He has also written three practical books on the application of Lean in healthcare. Today, we'll be talking about his learning and his experience with Lean in Dutch healthcare organizations -- what are the differences in the Dutch system and what are the ways in which it's similar to the American system? We'll also discuss the connections between Value Based Healthcare and Lean, with the focus on patient outcomes and quality of life... and other topics related to Lean and leadership.
Jason Burt, on Being Coached by Toyota
Dr. Eric Dickson, a CEO's Perspective on Lean and Ever
Christoph Roser, His Grand Tour of Japanese Automakers
Mike Eisenberg, The Film “To Err is Human” and the Patient Safety Emergency
Bette Gardner and Jeff Heil, Friday Night at the ER
Katie Anderson on Lean Collaboration Within Healthcare and Beyond
Andrea Hardaway, Making Metrics Matter
Art Smalley, “Four Types of Problems”
Davis Balestracci on “Data Sanity”
Samuel Selay's Reflections on Lean
Mark Hamel on "Lean Math" and People, Too
Skip Steward on Deming, Wheeler, Metrics, and More
Karen Martin on "Clarity First" and More
Marcus Hammarberg, How Lean & Kanban...
Patricia Morrill, “The Perils of Uncoordinated Care”
Jamie Flinchbaugh Interviews Mark Graban
Bob Maurer, Ph.D. on "Mastering Fear"
Skip Steward & Brandon Brown, on TWI & Kata in Healthc
Audiobook Excerpt of "Measures of Success"