Integrating QAPI With Direct Line Staff

In long-term and post-acute care, QAPI (Quality Assurance and Performance Improvement) is often talked about as a meeting, a task, or a regulatory requirement. However, QAPI is fundamentally a culture that requires full engagement from every department and every staff member, not just leadership.

Historically, QAPI meetings were treated like data dumps. Teams gathered monthly or quarterly, reviewed reports, and moved on. But today’s regulatory expectations and the increasing complexity of resident care demand something far different: an organization-wide quality mindset embedded in daily operations.

And that begins with bringing QAPI directly to the people who can influence it most: your direct line staff.

Tune in to our latest PATHTalks episode, where Pathway Health’s COO, Lisa Thomson, connects with Nurse Consultant Calvin Reynek to discuss QAPI leadership strategies for engaging direct-line staff, strengthening communication, and making QAPI a true part of the organizational culture.

Listen to more PATHTalks episodes for important hot topics information, leadership considerations and complimentary resources by visiting our website.