Why Your Company Needs a Voice of Customer Program
Product Chats Podcast

Why Your Company Needs a Voice of Customer Program

2023-03-31
“Data in a spreadsheet is going to have a limited effect. How you tell the story and how you convey that to members of the leadership team in a way that is easily digestible and makes it clear how they can act on it is vitally important. If the feedback is only shared with the CEO or with one department, then you're leaving a lot of opportunities on the table.” - Evan Klein.   In this episode of Pragmatic Live, Eddie Gordon, courseware designer at Pragmatic Institute, interviews Evan Klien about win/loss, custom...
View more
Comments (3)

More Episodes

All Episodes>>

Get this podcast on your phone, Free