Ann's career in marketing spans the opening of the Metro Centre and the need for a new approach to attract visitors in the 1980. She then goes on to describe how her ideas and skills in marketing have evolved over time, in particular her new found confidence in public speaking. Ann's journey through marketing is a brilliant insight into how some things have changed in this industry, but how many of the core ideas remain the same. For anyone interested in embarking on a career in marketing, listen to Ann, she gives some great advice.