In this episode, Dr. Fred Gandolfo tackles a pressing question: Is your doctor's time valued in today's fast-paced, on-demand world?
Drawing from a recent patient case involving a bad review, Dr. Gandolfo delves into the complexities of managing patient expectations, the pressures of private practice, and the true cost of follow-up phone calls.
Dr. Gandolfo shares his candid thoughts on the challenges faced by doctors in balancing patient care with personal time, especially in a private practice setting where patient satisfaction is paramount.
Topics covered in this episode:
- The value of a doctor's time in the age of immediate gratification.
- Challenges of managing patient expectations and satisfaction in private practice.
- The inefficiencies and frustrations of follow-up phone calls.
- The importance of follow-up visits for comprehensive patient care.
- The impact of online reviews on medical practices.
- Comparing the value of time between doctors and other professionals like lawyers.
- The personal cost of after-hours calls and maintaining work-life balance.
- Legal and ethical considerations for patient privacy and follow-up care.
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