What problem can your business solve in 35 seconds?

Walmart begins testing a 35 seconds return policy for customers that buy stuff online and need to return it. This is a great example of an offline and online customer experience that fixes a problem every retailer has. How can your business fix obvious problems with its customer experience?

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Link used in today's vlog: 

http://fortune.com/2017/10/09/walmart-returns-amazon-online-sales/

"music by Joakim Karud https://soundcloud.com/joakimkarud"