Stronger Through Adversity | Seek Carefully
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

Stronger Through Adversity | Seek Carefully

2020-11-05
Thank you for joining me for this series titled Stronger Through Adversity. The book by the same name is based on conversations I've had with more than 140 global leaders as they navigate through COVID-19. John Gerzema, the CEO of Harris Insights and Analytics, once observed, "Transparency, honesty, kindness, good stewardship, even humor, work in businesses at all times." I believe those qualities have had heightened importance during this crisis. In my conversations with leaders throughout the ...
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