Chris Nugent on the Functional roles and responsibilities on a Salesforce project, and what makes consulting a great place to work

In today's episode we talk with the National Practice Partner for Business Consulting at System Partners, Chris Nugent.

 

Chris talks us through his career before Salesforce, and the roles he's played up until this point. He explains how he sees Consulting differing to working for an End User, and he takes us through the functional space in detail.

 

We hone in on both the Functional Consultant and the Solution Architect roles, looking at what each role entails, the pathways in, and then how you can progress. Chris talks us through the importance of soft skills, and what he looks for when hiring into his own team.

 

He shares his insights on the impact that COVID-19 has had on the day to day operations of these roles, and how his team have adjusted to effectively continue with elements such as requirements gathering workshops in a virtual environment.

 

This episode is filled with information, particularly valuable if you have an interest in the functional space, and you can connect with Chris for further updates by searching for him on LinkedIn here.

 

We hope you enjoy the episode!