Dine Drink Vegas Podcast Episode 52: Customer Service-- The Good, The Bad, and the W

Apparently, the word "guarantee" doesn't mean much to MGM Rewards. It's OK, though, because the Drink of the Day is delicious and we have all of the latest Las Vegas news. Come travel with us!

#lasvegas #podcast #dinedrinkvegas

 

Episode 52: Customer Service? Part 3: The Good, The Bad, and the W

Drink of the Day: The Left Hand:
This is a riff on the Negroni by NYC bartended Sam Ross (same guy who did the Paper Airplane) 

Ingredients:
1 1/2 ounces bourbon

3/4 ounces Campari

3/4 ounces sweet vermouth

3 dashes chocolate bitters (such as Bittermen’s)

Brandied cherry, for garnish

 

Stir everything but the cherry in a mixing glass with ice, then strain into a highball glass over one single ice cube and garnish (or just be lazy and build it in your class) 

Main Story: 

Bill and John have thoughts about our W experience:

John QUICKLY recaps Bill’s previous drama and yield the floor for the update

 

Bill explains what happened on arrival o Thursday and how the W tried to rectify it 

 

John talks gift card complaints

 

The boys debate- was the VIP Lounge Experience worth it this trip? 

 

News Items

• Scott at Vital Vegas reported that the Flamingo is saying adios to long-time margarita bar Carlos and Charlies because there is, apparently, a master plan for the Flamingo
  
  
• He also mentions (without mentioning the name) that former Cosmo breakfast joint Egg Slut has found a new home at the Rio
  
  
• And the last story we’ve stolen from VV is that Project BBQ in front of Circa is getting a glow-up with a fresh look, draft beer, and a revised menu. The location is outdoors on the FSE next to the Main Stage
  
  
• According to the LVRJ, the Athletics got a building permit from Clark County for the next $87 million chunk of concrete work. That tracks with what we saw with our own eyes.
• Also according to the LVRJ, Resorts World revenue is up from the first quarter of this year but down from the second quarter of last year. Gaming revenue is up 8% from the first quarter but down 18% from the second quarter of last year, and occupancy was up from 78% in the first quarter to 80% in the second quarter. That’s down from 90% in the second quarter last year.
• CBS News presented a complicated picture of Las Vegas visitors and revenue. In a story on August 30, they said that visitors were down for the sixth straight month even though gambling revenue is up. Traffic from Canada is down 18%, but visits from Mexico, the UK, and Australia are increasing.