Retail Focus 11/10/17 – Pharmacy Grows, Front-Store Shrinks at CVS; Unifying Customer Data

We begin with CVS, as the pharmacy giant’s earnings call gave us several things to ponder. Additionally, we look at the gradual improvement plan and right-sizing of the retail base at Crocs, what may be the final HSN earnings call, and Kroger’s misgivings about using AWS. Our guest is Eric Keating, VP for Marketing at Zaius, who discusses the importance of unifying customer information across all platforms for retail companies.