Cam Carter, the founder of Navigare, shares his thoughts with Darren on what it takes to create high-performance marketing and agency teams. They discuss the roles of tools, such as surveys and explore the function of a third-party consultant in assisting in managing the process to optimise the relationships and outputs of the client/agency relationship.
https://www.trinityp3.com/2015/08/high-performance-client-agency-relationships/