What can crisis management teams learn from aviation safety? In this episode, we meet Erik Hoogendoorn, a human behaviour expert focusing on cockpit crews, operations rooms, and the psychological dynamics that drive our success. We explore the behavioural framework known as Crew Resource Management (CRM), and how it can be used to strengthen leadership, teamwork, and decision-making in high-pressure environments. From fighter jets to boardrooms—this is a must-listen for anyone responsible for building high-functioning crisis teams.