LaDonna McCarran of Nook & Cranny Says Manage Your Business From Your Customers’ Viewpoint [Episode 107]

Bob Phibbs, The Retail Doctor, interviews LaDonna McCarran, Co-Owner The Pantry, Nook & Cranny, Rose & Alice Handcrafted Soaps. She talks about how kismet allowed her to grasp opportunities and run with them, trust your instincts when buying, and how to manage your business from your customers' viewpoint.