Expanding our Vocabulary - Group ETTO

2022-06-23

Expanding our vocabulary – Group ETTO One of the caveats of working in groups – group efficiency-thoroughness-trade-off. If everyone believes their work will be thoroughly checked by someone downstream, they are likely to prioritize efficiency. If everyone does this, however, and thoroughness is not prioritized – mistakes can slip through a group process. Dr Hollnagel’s webpage - https://erikhollnagel.com/ideas/etto-principle/index.html The ETTO principle - https://w...

Expanding our vocabulary – Group ETTO

One of the caveats of working in groups – group efficiency-thoroughness-trade-off. If everyone believes their work will be thoroughly checked by someone downstream, they are likely to prioritize efficiency. If everyone does this, however, and thoroughness is not prioritized – mistakes can slip through a group process.

Dr Hollnagel’s webpage - https://erikhollnagel.com/ideas/etto-principle/index.html

The ETTO principle - https://www.routledge.com/The-ETTO-Principle-Efficiency-Thoroughness-Trade-Off-Why-Things-That-Go/Hollnagel/p/book/9780754676782

Cautionary Tales episode on perilous flight - https://timharford.com/2022/05/cautionary-tales-when-the-autopilot-switched-off/

Mayday Aeroflot Flight 593 https://www.youtube.com/watch?v=LHyymJu6c4U&list=PLgAfZdKiJiYG_THRebwMnePCx8rWTL1K3&index=8

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Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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