Episode 1: Operational resilience

As firms have adapted to the circumstances of lockdown almost overnight, there's been an inevitable increase in operational risk. Regulators are looking to confirm companies are minimising the impact of disruption by adapting, responding and recovering, while protecting their customers. 

We're joined by our Andrew Rogan, UK Finance and Tim Armit, former Post Office to discuss the upcoming Financial Conduct Authority (FCA) statement on operational resilience.