Chapter 8: Quality – Not messing stuff up

Quality isn’t about perfection—it’s about balance. Deliver something great without chasing an impossible ideal (and driving your team crazy). My dad always said, “you can have it good, you can have it quick, you can have it cheap.... pick two.” Using this classic Iron Triangle, you'll be able to balance quality, time, and cost to meet your project’s real needs. Often, dialing quality up or down to save time or money is absolutely fine. The key is to make quality a conversation from the start. Define what “good enough” looks like for your users instead of blindly ticking every box. Focus on delivering that value, and you’ll hit the sweet spot where nothing important is messed up—and nobody burns out chasing unnecessarily flawless results.