#17: ”They ALL Quit in One Day!” How She Rebuilt Her Cleaning Business After a Mass Walkout

What happens when your entire cleaning staff quits at once? In this compelling episode, Stephanie interviews Michelle from Sparkling Homes Cleaning, who rebuilt her $50,000/month business from ashes after a mass employee walkout.

 

Discover how Michelle turned disaster into opportunity by streamlining her hiring process, creating a family-like team culture, and building a thriving business with loyal staff who've stayed for years since the walkout of 2021.

 

Key Takeaways:

 

How to rebuild after losing nearly your entire cleaning staff at once

Transforming your hiring process to attract quality "A-player" team members

Creating genuine bonds that turn employees into loyal family

Why cleaning business "forest fires" can clear the path for stronger growth

Strategic approaches for handling client relationships during staffing crises

Building a workplace culture that inspires long-term loyalty

 

Mentioned in this Episode:

 

Sparkling Homes Cleaning (Minnesota)

ZenMaid Software

 

Try ZenMaid free for 14 days: https://get.zenmaid.com/

Rather read than listen? Check out the full episode write-up on our blog.