S5E01 | An Even Higher Calling: Hui Chen’s Abiding Faith in Ethics and Compliance

Hui Chen is an internationally renowned leader in ethics and compliance who regularly consults with companies, and regulatory and enforcement authorities around the world, advising them on the design, implementation, and assessment of ethics and compliance programs. In addition to her work at Hui Chen Ethics, she serves as the chief integrity adviser to the attorney general for the state of Hawaii. 

 

As the first-ever compliance counsel expert at the U.S. Department of Justice, Chen was the exclusive consultant to the federal prosecutors in the fraud section, evaluating corporate ethics and compliance programs in areas such as anti-fraud, anti-bribery, healthcare, quality control, manipulation of financial markets, process safety, and environmental protection. 

 

Prior to joining the DOJ, Chen served as a senior compliance leader at companies including Microsoft, Pfizer, and Standard Chartered Bank.

“Listening is a very undervalued art in life. People yearn for respect, and the way you show respect is to listen to them. Listening doesn’t mean you agree with them, listening to people is you let them know you hear what they are saying...and that you sympathize with what they’re experiencing.” 

- Hui Chen 

 

What You’ll Learn on This Episode: 

 

• [2:42] What sparked Chen’s interest in ethics and compliance, and how has her career path led to her to where she is? 
• [8:08] What are the things companies most often do wrong when creating and managing their ethics and compliance programs? What do they do well? 
  
  
• [11:00] As someone who has been involved in government, how does Chen anticipate the new U.S. administration will help build trust, and how can businesses help? 
  
  
• [13:55] Looking back at the Covid-19 pandemic, what are the biggest changes Chen anticipates businesses adopting? 
  
  
• [16:10] As someone of Asian ancestry, what are Chen’s personal experiences with racism, and how have those experiences shaped the way she views race relations in the U.S.? 

 

Find this episode of Principled on Apple Podcasts, Google Podcasts, Stitcher, SoundCloud, Podyssey, or anywhere you listen to podcasts.