89: Mr. Fix It - Resolve Conflict Faster & Better

WATCH

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EPISODE DESCRIPTION

In this episode, Brandon shares strategies and tactics to improve your conflict resolution skills that not only protect your business, but also impact your life.

 

Brandon discusses:
→ Accepting that conflicts are inevitable, and looking for the angles to a problem, not angels to magically solve it, and maintaining professionalism.
→ The "bitch & resolve" methodology for handling challenges, spotlighting problems in the right way, and maintaining professionalism.
→ Why you should always give bad news over the phone, handling hostile communication, and the process of learning, documenting, and then sharing.

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TANGO ONTARIO

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📧 Email Us → ontario@tangofinancial.ca

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CONNECT

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