How to Make It Through Black Friday With a Smile In Retail | Retail Today With Bob Phibbs, the Retail Doctor - Flash Briefing

Hey, Black Friday is here so don't stress out. Look, I understand, things are going to happen and it's going to be a lot of people at one time and you're going to feel like you can't concentrate very well. Well, you know what the other side of that is, it's an awful lot of fun. I mean, let's face it, the day is going to pass very quickly. So, make sure you use your energy to solve problems and not complain today. It's kind of like exercising your choice muscle. I can either say how it sucks to be me working retail, or I can be grateful that I've got a lot to do and the day's going to pass well. And you know what, when you pass that along to your crew today, their day is going to go better too.

If you love what you heard on Retail Today, connect with Bob by visiting retaildoc.com or send a message to bob@retaildoc.com. Thanks for listening!