E070 - Milou Speaks the Truth: On How to Make IT Feel Frictionless

In this episode of Socializing Security, host Milou Meier shares her personal experiences and frustrations as a compliance officer and small business owner in the IT sector. She discusses the challenges of navigating technology, the importance of a frictionless IT environment, and the need for connection in a tech-heavy world. Milou reflects on her own technology struggles and emphasizes the significance of making IT systems work seamlessly to enhance productivity and reduce frustration.

Chapters
00:00 Introduction to the Conversation
00:01 Exploring Key Themes in Security
00:37 Introduction and Personal Reflections
02:44 The Challenges of IT and Compliance
05:18 Navigating Technology Frustrations
07:18 The Importance of Frictionless IT
09:46 Community and Connection in Technology
12:21 Personal Experiences with IT Systems
15:18 Reflections on 2025 and Looking Ahead to 2026