IAM2431 - Investigator Develops Programs to Address Effective Interviewing and Investigations

Mark Anderson has had a distinguished career in law enforcement and investigations, spanning over 30 years. 

 

His roles have included working as a Senior Special Agent for the U.S. Department of Justice, the FBI, and the Nuclear Regulatory Commission, along with experience as a forensic chemist. He also served as the Deputy Inspector General for New York State.

 

After retiring, Mark and his wife co-founded Anderson Investigative Associates, a small business that provides tailored training for interviews and investigations to various clients.

 

Mark emphasizes the importance of non-confrontational interview techniques, explaining that effective communication goes beyond law enforcement and applies to everyday human interactions and business dealings.

 

Mark uses real-world scenarios to teach interviewing, often making parallels to childhood experiences of dishonesty. The firm coined the term LLPOF (Liar, Liar, Pants on Fire) to describe individuals who are being dishonest during interviews.

 

He also points out the significance of reciprocity and credibility in interviews, explaining that showing integrity and consistency helps build trust and increases the likelihood of getting truthful responses.

 

Mark underscores the value of surrounding oneself with experts who can help in areas where a business owner may be weaker. 

 

Website: Anderson Investigative Associates 

LinkedIn: Mark A. Anderson

 

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