Over twenty years ago, the landmark report To Err is Human shook all of health care with its focus on medical errors causing patient deaths. It cast a light on the systems that failed to ensure high-quality, safe clinical care. Yet, today, errors continue, and on this episode of Modern Practice, two leading experts discuss the principles of high reliability that address system failures and the errors they cause.
Guest speakers:
David Munch, MD
Senior Principal
Vizient
Bradley Schultz, M...
Over twenty years ago, the landmark report To Err is Human shook all of health care with its focus on medical errors causing patient deaths. It cast a light on the systems that failed to ensure high-quality, safe clinical care. Yet, today, errors continue, and on this episode of Modern Practice, two leading experts discuss the principles of high reliability that address system failures and the errors they cause.
Guest speakers:
David Munch, MD
Senior Principal
Vizient
Bradley Schultz, MBA
Principal
Vizient
Moderator:
Tomas Villanueva, DO, MBA, FACPE, SFHM
Associate Vice President
Clinical Resources
Vizient
Show Notes
[01:26] Costs of medical errors – to hospitals, patients and caregivers
[02:47] Overall costs to the health system
[03:52] Need to sustain efforts
[05:10] Applying high reliability to health care
[08:15] Need for standard work
[09:58] Staff roles in the high reliability organization
[13:04] The problem is not with the front-line staff
Links | Resources:
Evidence Brief: Implementation of High Reliability Organization Principles (NIH) Click here
HRO Development Services – Achieving a high reliability organization (Munch) Click here
The Future of Health Care (Vizient page) Click here
High Reliability (AHRQ) Click here
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