Wake-up calls. We’ve all had them. Some are quiet voices nudging us or budging us to change. Other calls are screaming at us that we don’t have time to dwell on much – like a Stage IV cancer diagnosis or a heart attack. Then there are those calls in between that speak to us, that we file away in our filing cabinets in our brain, ready to pull for review when necessary. Thomas Friedman’s book, Hot, Flat, and Crowded, was an early wake-up call for me. It stayed on my bookshelf long after others had made their way back to the library or donatio...
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